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For auto

AI phone agents for auto shops

Your bays are full, your advisors are with customers, and the phone keeps ringing. Wardax answers the calls you miss — and can call new leads and due customers back for you.

Two directions, one agent

Inbound — every missed call answered, qualified, and summarized to your phone, 24/7.

Outbound — new leads called back in minutes, and existing customers reminded when service comes due.

Who it is for

Built for the shops where the phone is the front door.

Different shops, different calls. The call flow is built around your intake, not a generic script.

Mechanics

Repair & maintenance shops

Diagnostics, brakes, no-starts, tire swaps, and "can you look at it today?" — captured with the year, make, model and symptom before you call back.

  • Vehicle and symptom captured up front
  • Tow-in and no-start calls flagged
  • Seasonal tire-swap rush absorbed
Mechanics & repair
Collision

Auto body & collision centres

Estimate requests, insurance claims, and the endless "is my car ready yet?" calls — answered and routed without pulling an estimator off the floor.

  • Claim number and insurer captured
  • Status calls handled or routed
  • Drivable vs. tow-in triaged
Body & collision
Dealership

Dealership service departments

Fixed ops lives on booked hours. Wardax catches the service calls your advisors miss, and can follow up on declined work and maintenance intervals.

  • Service appointment requests captured
  • Declined-service follow-up campaigns
  • Multi-rooftop setups scoped 1:1
Scope your store

Running something adjacent — tint, wraps, detailing, mobile mechanic? Book a call and we will tell you honestly whether the math works at your call volume.

Outbound agents

The phone works both ways.

Most shops think of an AI agent as something that answers. The bigger number is usually on the other side — the leads nobody called back, and the customers nobody reminded.

01 · Speed to lead

Call the lead back before they book somewhere else.

A form fill, a marketplace enquiry, or a quote request comes in. Instead of sitting in an inbox until someone gets to it, the agent calls that person back within minutes — while they are still deciding, still on their phone, still comparing shops.

It confirms what they need, captures the vehicle and the timing they want, and hands you a lead that is already qualified. If they do not pick up, it retries on a schedule you set rather than giving up after one try.

  • Triggered when the lead lands, day or night
  • Vehicle, service needed, and preferred window captured
  • A retry schedule instead of one-and-done
  • Qualified leads handed to your advisor
02 · Service follow-up

Call the customers already in your database.

Every shop is sitting on work it has already earned: oil changes coming due, the brake job a customer declined three months ago, the seasonal tire swap, the appointment that got missed and never rebooked.

Those calls almost never get made because nobody has the hours. An outbound agent works that list on a schedule, has a real conversation about it, and captures the customers who want to book — turning a stale list back into booked bay time.

  • Maintenance intervals — oil, filters, inspections
  • Declined-service follow-up on past estimates
  • Seasonal reminders — winter tires, AC service
  • No-show and missed-appointment rebooking

How outbound stays clean

Outbound calling in Canada is regulated, and we treat that as part of the build rather than something you have to figure out. Campaigns run only against contact lists and consent records you confirm during setup, and reminder-style follow-up to your own customers is scoped differently from anything promotional. Who gets called, why, how often, and how opt-outs are handled is agreed with you before the first call goes out. If something you want is not clean, we will say so rather than build it.

Outbound calling is part of the Scale tier, scoped per engagement — Lite and Growth cover inbound answering.

The workflow

From ringing phone to booked bay.

The call is answered

Inbound or outbound, the agent works from your intake script — services, hours, what it should never promise, and when to escalate to a person.

The details are captured

Year, make, model, symptom or service needed, claim or RO number where it applies, callback number, and the window the customer wants.

You get a clean handoff

An SMS summary lands with your team, and urgent calls — tow-ins, no-starts, upset customers — are flagged so a person picks them up fast.

Pricing

Three plans. One flat rate each. No meter, ever.

One flat monthly price, setup included. No per-call charges, no per-minute charges, no overage fees — ever.

Lite
For smaller shops and single-bay operations.
$497
/month
Setup included — no separate setup fee
Flat rate, no per-call fees — ever. Built for around 100 calls/month, and calls are never cut off: if your volume runs consistently higher, we'll reach out to talk about the right plan.
  • 24/7 AI answering for missed calls
  • Urgent calls flagged and texted to you immediately
  • Lead qualification and job-request capture
  • Captures the caller’s preferred times — you confirm the booking
  • Instant SMS summary after every call
  • Your existing number stays yours — nothing to port
  • Setup and call-flow build included
  • Email support
Book a 15 minute call

Live within 2 business days of your setup call.

Cancel anytime before your renewal date and your service runs through the month you have paid for. No contract, no cancellation fee. Payments are non-refundable once onboarding begins.

Scale
For high-volume and multi-location teams.
Custom
scoped to your footprint
Scoped individually — talk to Wardax
Built for 500+ calls/month across multiple locations.
  • Everything in Growth, plus:
  • Multiple locations, teams and calendars
  • Higher call capacity
  • Full inbound call handling — AI as your centralized front line, not just overflow
  • Full outbound calling — speed-to-lead callbacks on new enquiries, plus follow-up and reminder campaigns to your existing customers
  • Custom integrations and workflows
  • Dedicated account management
Talk to Wardax

Live within 7–14 business days, depending on scope.

Scale is scoped per engagement. Book a call to discuss.

Outbound calling — speed-to-lead and service follow-up — is part of the Scale tier and is scoped per engagement. Lite and Growth cover inbound call answering.

Next step

Book a 15 minute call.

We will walk through your call volume, what your team is missing, and exactly how the call flow would work for your shop. No slide deck, no obligation.

Straight into Jebron’s calendar · 15 minutes · no obligation

Book a 15 minute call